Skip to content

FW13 Return from s2idle causes reboot (S5_RESET_STATUS = 0x00800800) <- Triple Fault #50

Open
@WillNilges

Description

@WillNilges

Device Information

System Model or SKU

Please select one of the following

  • Framework Laptop 13 (AMD Ryzen™ 7040 Series)

BIOS VERSION

Please provide the bios version.

03.05

Windows:
Open a command terminal as administrator:
wmic bios get SMBIOSBIOSVERSION

Linux:
Open a terminal and run the following command
sudo dmidecode --string bios-version

DIY Edition information

If you are experiencing an issue on a DIY system, Please also fill out the memory and storage devices you are using.

Memory: CRUCIAL CT32G56C46S5
Storage: SAMSUNG MZVL21T0HDLU-00BLL

Port/Peripheral information

If you are experiencing an issue with a peripheral or an expansion card/port please fill out the following information:

  • Peripheral vendor and name.
  • Port the Peripheral was connected to. Please see the following for port numbering: Laptop 16 or Laptop 13
  • Device or expansion card attached to the Adjacent port to the port that is having the issue.
  1. USB-C
  2. USB-A
  3. USB-C
  4. HDMI

I have no dGPU, and the only things I regularly plug in are a monitor, keyboard, mouse, and mic via a docking station. Other than that I use it mostly on the go, and I have only ever seen the issue while the machine is not plugged into anything. (I have been able to reproduce the issue with/without the AC adapter)

Standalone Operation

Are you running your mainboard as a standalone device. Is standalone mode enabled in the BIOS?

  • Yes
  • No

Describe the bug

A clear and concise description of what the bug is.

Often (at least 1/3 times) when I come out of s2idle, my laptop screen will suddenly go black, then the machine will start up as if coming from a cold boot. Sometimes it happens slowly enough that I can unlock and get a browser open, sometimes it happens before I'm even done opening the lid.

I applied a kernel patch (see below) and the reset code is

Mar 08 10:40:44.529328 willardpad kernel: S5_RESET_STATUS = 0x00800800

Steps To Reproduce

Steps to reproduce the behavior:

  1. Boot up
  2. Log in
  3. Go to s2idle
  4. Wake up from s2idle
  5. Unlock
  6. Open Firefox

You should see the crash by Step 4

Expected behavior

A clear and concise description of what you expected to happen.

I can use the laptop and sleep and wake as many times as I want without it crashing.

Screenshots

If applicable, add screenshots to help explain your problem.

Operating System (please complete the following information):

I have applied this patch to check my reset codes.

Additional context

Add any other context about the problem here.

This issue started around Feb 14, 2025. At the time I was running Linux LTS and it had upgraded to 6.12 when the issues started. I was on 6.6 since around December and it was fine.

I was directed to open this issue here: #41

This is my thread: https://community.frame.work/t/spontaneous-and-ungraceful-restarts-upon-closing-the-lid/64806

I saw this thread about what seems to be the exact same issue: https://community.frame.work/t/framework-13-amd-return-from-sleep-causes-reboot/64743/16

Possibly these folks as well: https://community.frame.work/t/responded-inconsistent-resume-from-suspend-linux-amd/46587

It would be nice to reach out to everybody in these threads and see if we could get some more information. I am also going to open a support ticket with Framework directly because they keep ignoring me on the forums.

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions