Suggestion: Add a configurable ticket limit

[FixTheAdmin]

Suggestion: Add a configurable limit of max number of open tickets. Would also be nice to be able to define a custom error message sent to users when they try to open a ticket above the limit.

This feature would be useful in large communities where support resources are limited.

[Veyronity]

Not sure if users would rather wait for support, or wait before even pleading their case. I dont think its the latter.

Also, some tickets are much easier than others, and therefore can be handled much faster, so imo keeping it open would it better (for EMC)