Exclude date time from comments (#1167)

* Create findTableSize.js

This script will help to get an idea of the size of tables present in ServiceNow instance and accordingly plan to reduce the instance database footprint.

* commentsWithoutDateTime.js

This email script is designed to extract and format the most recent comments from the current record in ServiceNow, while removing the username and timestamp typically associated with journal entries.

* readme.md

* Delete Background Scripts/findTableSize.js

Author: SrijanPatwa

Mail Scripts/Exclude DateTime details from Comments/commentsWithoutDateTime.js

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+(function runMailScript(current, template, email, email_action, event) {
+
+    current.comments.getJournalEntry(1).match(/\n.*/gm).join('').replace(/^\s*\n/gm, ""); //getting the comments without the username,date/time
+
+})(current, template, email, email_action, event);

Mail Scripts/Exclude DateTime details from Comments/readme.md

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+//Retrieves the most recent comment (journal entry) from the comments field of the current record.
+//We can call this notification email script in notifications to get the comments only excluding the name, date/time details.
+
+current.comments.getJournalEntry(1)
+//Extracting the Comment's Content (Removing Username/Date/Time):
+
+.match(/\n.*/gm)
+//Matches all text after the first newline (\n). In ServiceNow, journal entries typically start with a username, date, and time stamp followed by the comment text. This regex targets everything after the first line, effectively bypassing the username and timestamp.
+
+
+.join('')
+//Joins the matched lines back into a single string. The empty string ('') is used to remove any newlines in the matched parts.
+
+
+.replace(/^\s*\n/gm, "")
+//This removes any leading empty lines (^\s*\n) or unnecessary whitespace that may remain after removing the username/timestamp, ensuring the comment starts cleanly with actual content.
+
+
+Result: The final output is the content of the most recent comment without the username, date, or time. This is useful for including clean, user-entered content in an email notification, without system-generated metadata like when the comment was added or who added it.