ban-checker.html

---
layout: page
permalink: /ban-checker/
title: Ban Checker
modified: 15-5-2014
comments: false
---

{% raw %}
	<style>
		form#ban-check {
			float: left;
			margin-top: 10px;
		}
		
		form#ban-check input {
			height: 50px;
			font-family: 'PT Sans Narrow', sans-serif;
			font-size: 18pt;
			padding-left: 10px;
			width: 400px;
		}
		
		.description {
			float: left;
			font-family: 'PT Sans Narrow', sans-serif;
			font-size: 18pt;
			width: 400px;
		}
		
		.result {
			border-radius: 5px;
			clear: both;
			color: white;
			display: none;
			float: left;
			font-family: 'PT Sans Narrow', sans-serif;
			height: 100px;
			padding: 10px;
			text-transform: uppercase;
			width: 380px;
		}
		
		.result h3 {
			font-weight: normal;
			margin: 0px;
		}
		
		.result a {
			color: #fff;
			font-weight: bold;
		}
		
		.result span {
			color: #000;
			font-weight: bold;
		}
		
		.result.success {
			background-color: #78a410;
			border: 1px solid #2e3c0d;
			height: 270px;
		}
		
		.result.warn {
			background-color: #f2a33c;
			border: 1px solid #8f5211;
			height: 70px;
		}
		
		.result.fail {
			background-color: #ed6e6e;
			border: 1px solid #7f1010;
			height: 100px;
		}
	</style>
	<form id="ban-check">
		<div class="form-group pull-right">
			<input type="text" class="form-control" placeholder="Twitch username" />
		</div>
	</form>
	<p class="description">
		Enter your Twitch username and press enter to make sure your account is actually banned before opening a ticket to Twitch support.
		<br/>
		It may save you a lot of time.
	</p>
	<div class="result"></div>
	<script type="text/javascript">
		function formResult(type, message) {
			if(type === 'success') {
				var title = "All is well!";
			} else if(type === 'warn') {
				var title = "Hmm, That's not right!";
			} else {
				var title = "Oh dear!";
			}
			
			$('.result').attr('class', 'result');
			$('.result').html('<h3>' + title + '</h3>' + message);
			$('.result').addClass(type);
			$(".result").fadeIn();
		}
	
		$(document).ready(function() {
			$('#ban-check').submit(function (e) {
				e.preventDefault();
			});
			
			$('#ban-check').keyup(function(e) {
				if (e.keyCode !== 13) return;
				e.preventDefault();

				$(".description").fadeOut(20);

				var user = $('#ban-check input').val();
				$.getJSON('https://api.twitch.tv/kraken/users/' + encodeURIComponent(user) + '?callback=?').done(function(data) {
					var message = '';
					if (/.+is unavailable$/.test(data.message)) { // Ban Check
						message += 'It looks like you were banned from twitch, please open a ticket via the ';
						message += '<a target="_blank" href="http://help.twitch.tv/">official twitch support</a> ';
						message += 'site in order to see why you were banned.<br />';
						message += '<span>TwitchTips cannot and will not help with your appeal</span>';
						formResult('fail', message);
					} else if (/.+is not available on Twitch$/.test(data.message) || /.+does not exist$/.test(data.message)) { // JTV/Nonexistant Check
						message += 'That account is either not a Twitch account or it does not exist.';
						formResult('warn', message);
					} else {
						message += 'The account provided does not seem to be banned on Twitch. ';
						message += 'If you\'re seeing a message telling you that you\'re blocked from Twitch, ';
						message += 'try disabling any VPN, proxy, or extension which re-routes traffic from your browser.<br/><br/>';
						message += 'Got multiple accounts? Try checking those too because Twitch bans can be IP based.<br/><br/>';
						message += 'If after doing so you are still getting the same error, ';
						message += 'your ISP may have provided your modem with a previously banned IP address. ';
						message += 'You can <a style="color: #fff" href="http://help.twitch.tv/" target="_blank"><strong>open a ticket</strong></a> with Twitch to check.';
						formResult('success', message);
					}
				}).fail(function() {
					var message = 'The Twitch API appears to have returned an invalid response. Twitch may be having issues at the moment.';
					formResult('warn', message);
				});
			});
		});
	</script>
{% endraw %}