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I'm noticing that the Linux agents are no longer reliably pulling serial numbers/device models. For example:
Example 1 (Dell PowerEdge T320, Kali/Debian):
-TRMM Agent:
Make: Dell Inc.
Serial: ..CN7475155N0789.
-dmidecode (grep -A3 '^System Information')
Manufacturer: Dell Inc.
Product Name: PowerEdge T320
-dmidecode (system-serial-number)
C42RS52
Example 2 (HP ProLiant DL380 G10, Debian 12)
Make: HPE
Serial: PFARAAPLMBH7UG
>> This should be an MXQ... number
Example 3 (Dell PowerEdge T140, RHEL Variant)
TRMM:
Make: Dell Inc.
Serial: .BBPQ9Z2.CNWS30097B00J0.
>> BBPQ9Z2 is the correct service tag, values separated by '.'
Example 4 (Dell OptiPlex 9010, Oracle Linux 9.5)
Make: Dell Inc.
Serial: /BHRTRW1/CN722002B609FM/
>> BHRTRW1 is the correct service tag, values separated by '/'
Working Example (Windows Server):
Make: HPE ProLiant DL360 G10
Serial: MXQ00402WN
I am not very software-dev literate, otherwise I would be happy to try to help sift through code. I have a very diverse TRMM instance, so if there is anything I can pull to help diagnose, please let me know! Thank you for the amazing software as always
The text was updated successfully, but these errors were encountered:
I'm noticing that the Linux agents are no longer reliably pulling serial numbers/device models. For example:
I am not very software-dev literate, otherwise I would be happy to try to help sift through code. I have a very diverse TRMM instance, so if there is anything I can pull to help diagnose, please let me know! Thank you for the amazing software as always
The text was updated successfully, but these errors were encountered: