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bugs.txt
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LaTeX Error Reports
April 2020
ERROR REPORTS
Before you report an error, please check that:
* Your LaTeX system is not too old, i.e., your version is the
current or the previous release. Information about the latest
release can be found at
https://www.latex-project.org/news/latex2e-news/
* The error is not already mentioned in the documentation of the
distribution, e.g. in a .dtx file (in this case it is a feature :-).
* The error has not already been reported. If you have WWW
access, you can find out how to search the LaTeX bugs database
using this URL:
https://www.latex-project.org/bugs.html
* The error is not caused by software other than the core LaTeX
software that is produced and maintained by the LaTeX Project
team. Please report problems with other software to the authors
or suppliers of that software, and not to us!
Thus you should check that the problem is not caused by, for
example, the viewer or printing software you use.
Also, the test file demonstrating the error should not use any
classes or packages other than those authored and supported by the
LaTeX Project team. The files for the package or class will tell you how
it is supported. The test file should use the package latexbug to
check that all packages in the file are supported by the LaTeX
Project (see the discussion on the website why this is important).
* The error is not caused by using an obsolete version of any file or
of other software.
* You are using the original version of all files, not one that has
been modified elsewhere.
If you think you have found a genuine bug in a recent version of the
core LaTeX software, please report it in the following way:
* Prepare a *short* test file, as described above, that clearly
demonstrates your problem; see below for a discussion of `short'.
* Run this file through latex to obtain the transcript file
(often .log) since you will need to submit this file also.
Submit the test and transcript files through the Web interface at:
https://github.com/latex3/latex2e/issues
Please fill in all required fields; in particular, make sure
that your name, email address, and the summary description
are correct (the email address will not be shared or made public).
DOCUMENTATION ERRORS
If you find an error in one of the following books:
TITLE Author Errata File
The LaTeX Manual, 2ed Lamport manual.err
The LaTeX Companion, 2ed Mittelbach, Goossens, et al tlc2.err
The LaTeX Graphics
Companion Goossens, Mittelbach, Rahtz grphcomp.err
Der LaTeX Begleiter, 2ed Mittelbach, Goossens, et al lb2.err
The LaTeX Web Companion Goossens, Rahtz webcomp.err
then please check first whether it is already mentioned in the errata
file for that book (these files are part of the LaTeX distribution).
If this is not the case then please report the error to the address
given in that corresponding errata file.
Please *do not* send such reports to the latex-bugs address.
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