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From: [email protected]
Subject: Dell online order
Cc:
Bcc:
Date: Thu, ███████████ 04:58:00 -0800 (PST)
<
<
< DELL & ENRON ClickAtHome ORDER CONFIRMATION
<
< Thank you for your Enron ClickAtHome order! Please read and retain this
< e-mail for your records. It contains important information relating to
< your order that should be used in any future communications with Dell.
<
< Your Dell customer number is: 12213206
<
< Your order number is: 483017901
<
< Your total "Out of Pocket" amount: $565.96
< The total "Out of Pocket" amount includes upgrade costs, shipping and
< taxes.
<
<
< Your Online Sales Point of Contact:
< We are here to assist you with your order if needed. Our office hours are
< Monday- Friday, 8am-7pm Central Standard Time. You can reach our office
< by calling 1-866-220-3355 or through e-mail at:
< [email protected] <mailto:[email protected]< .
<
< Estimated Ship Date:
< We estimate that your order should be shipped on or before ████████.
< Although we do not anticipate a delay in your order, we cannot guarantee
< the shipping date as we occasionally run into unexpected delays in
< manufacturing. Your order is being shipped to you under Dell's terms and
< conditions of sale found at: www.dell.com <http://www.dell.com<;.
<
< Total Satisfaction Policy:
< If you wish to cancel your order for any reason within 30 days, we'll
< refund amounts paid by you, minus shipping costs, no questions asked. You
< are responsible for the cost of shipping your system back to us.
<
< How to Check Order Status:
< If you would like to check the status of your order, please call Dell's
< automated order status inquiry system at: 1-800-433-9014, or visit Dell's
< Order Status Page at: <http://wwwapp.us.dell.com/us/en/ordstat/index.asp<;.
<
<
< You can also register to have Dell e-mail you when your order is shipped,
< by going to:
< <http://wwwapp.us.dell.com/us/en/ordstat/watchreg.asp?ordnum<;.
<
< How to reach a Technical Support Representative:
< Once you have received your equipment, if you need to contact a Dell
< technical support representative, please call 1-866-220-3355, option 3.
< You will be asked to give your "Service Tag Number". The "Service Tag
< Number" is a five digit alphanumeric number written on the white bar code
< label on the back of the system. Please have this number ready before you
< contact the technical support representative.
<
<
< Thank you for participating in the Dell/ Enron ClickAtHome program. It is
< my pleasure to work with you.
<
< Sincerely,
<
<
<
< Jerome Alder
< Dell Sales Rep.
< EPP
< 1-800-695-8133
< Ext. 49761
< Email:[email protected]
<
<