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Unable to connect to Jellyfin #1358

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PrayasJ opened this issue Feb 14, 2025 · 2 comments
Closed
1 task done

Unable to connect to Jellyfin #1358

PrayasJ opened this issue Feb 14, 2025 · 2 comments
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@PrayasJ
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PrayasJ commented Feb 14, 2025

Description

I keep getting the following error everytime I try to connect to jellyfin:

[error][Auth]: The provided Jellyfin is invalid or the server is not reachable. {"error":"INVALID_URL","status":404,"hostname":"http://localhost:8096"}

Version

2.3.0

Steps to Reproduce

  1. Start Docker image
  2. Open http://localhost:5055 (Jellyfin running on http://localhost:8096)
  3. Select Jellyfin
  4. Fill out the details
  5. Press Sign in

Screenshots

Image
Image

Logs

Platform

desktop

Database

SQLite (default)

Device

Mac Mini

Operating System

MacOS Sequoia

Browser

Arc

Additional Context

No response

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@PrayasJ PrayasJ added awaiting triage This issue needs to be reviewed bug Something isn't working labels Feb 14, 2025
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👋 @PrayasJ, we use the issue tracker exclusively for bug reports and feature requests. However, this issue appears to be a support request. Please use our support channels to get help with Jellyseerr.

@github-actions github-actions bot closed this as not planned Won't fix, can't repro, duplicate, stale Feb 14, 2025
@github-actions github-actions bot locked as off-topic and limited conversation to collaborators Feb 14, 2025
@fallenbagel
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fallenbagel commented Feb 14, 2025

This is a support ticket. You should hop onto Discord. The log clearly says invalid url, which means it's unable to connect to your jellyfin instance. Which would happen when you use localhost:8096 inside the docker container for jellyseerr. It runs on a separate subnet. You can't use localhost. Localhost refers to the docker container, not the host system. Please hop onto Discord, and we can help you set it up.

This is not a bug. This is not related to jellyseerr either but incorrect usage of docker networking.

@fallenbagel fallenbagel removed bug Something isn't working awaiting triage This issue needs to be reviewed labels Feb 14, 2025
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