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Past user requests deleted / unlinked #1392

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alvitali opened this issue Feb 23, 2025 · 1 comment
Open
1 task done

Past user requests deleted / unlinked #1392

alvitali opened this issue Feb 23, 2025 · 1 comment
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awaiting triage This issue needs to be reviewed more information needed

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@alvitali
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alvitali commented Feb 23, 2025

Description

I find more and more user requests that are not linked to the requesting user anymore. Most of these are older requests; between a few months up to a year old

Version

2.3.0

Steps to Reproduce

Really hard to reproduce, but I'll try to find more information

Screenshots

No response

Logs

Platform

desktop

Database

SQLite (default)

Device

all

Operating System

Debian

Browser

all

Additional Context

No response

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@alvitali alvitali added awaiting triage This issue needs to be reviewed bug Something isn't working labels Feb 23, 2025
@alvitali alvitali changed the title User requests deleted Past user requests deleted / unlinked Feb 23, 2025
@fallenbagel
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This is usually a case of improper configuration where the mediaAvailability sync job thinks a series/movie is removed due to a misconnection/misconfiguration and it removes the request. So the request will no longer exist. Its not really a bug (if that is whats happening to you. Without proper logs I cannot help. Will need logs from media availability sync job. Youll need to parse through older logs and find all the media availability logs and find which one removed it)

@fallenbagel fallenbagel added more information needed and removed bug Something isn't working labels Feb 23, 2025
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