Tell us what should happen
Tell us what happens instead
Operating system:
Backend (ownCloud Core or Infinite Scale):
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...
Version:
Updated from an older Infinite Scale or fresh install:
Where did you install Infinite Scale from:
Web server:
Database:
PHP version:
Version: (see ownCloud admin page)
Updated from an older ownCloud or fresh install:
Where did you install ownCloud from:
Signing status (ownCloud 9.0 and above):
Login as admin user into your ownCloud and access
http://example.com/index.php/settings/integrity/failed
paste the results into https://gist.github.com/ and put the link here.
The content of config/config.php:
Log in to the web-UI with an administrator account and click on
'admin' -> 'Generate Config Report' -> 'Download ownCloud config report'
This report includes the config.php settings, the list of activated apps
and other details in a well-sanitized form.
or
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your ownCloud installation folder
*ATTENTION:* Do not post your config.php file in public as is. Please use one of the above
methods whenever possible. Both, the generated reports from the web-ui and from occ config:list
consistently remove sensitive data. You still may want to review the report before sending.
If done manually then it is critical for your own privacy to diligently
remove *all* hostnames, passwords, usernames, salts and other credentials before posting.
You should assume that attackers find such information and will use them against your systems.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder.
Are you using external storage, if yes which one: local/smb/sftp/...
Are you using encryption: yes/no
Browser:
Operating system:
Insert your webserver log here
Insert your ownCloud log here
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...