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Did not work #3

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Grokfu opened this issue May 20, 2019 · 7 comments
Open

Did not work #3

Grokfu opened this issue May 20, 2019 · 7 comments

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@Grokfu
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Grokfu commented May 20, 2019

Using Windows 10.

First, the driver "HP System Event Utility" must be installed.

I followed this step, I downloaded and installed from here https://hp-system-event-utility.en.lo4d.com/windows, it was the first result.

Download send-home.exe and put it in a fixed location.

Then I downloaded this and put it in folder C:\Program Files (x86)\Hewlett-Packard\Home since that's where HP System Event Utility driver seems to be installed just to keep it in the same location.

Run regedit, navigate to HKEY_CURRENT_USER\Software\HP\HP System Event\Bezel Button\8613, and change the value of ApplicationPath to the path of the downloaded program.

Yup, changed the value of said Application to C:\Program Files (x86)\Hewlett-Packard\Home

To resolve this issue, run taskschd.msc and create a basic task:

Name: HP Message Service
Trigger: When I log on
Action: Start a program
Program: "C:\Program Files (x86)\HP\HP System Event\HPMSGSVC.exe"

Created said basic task, with program: "C:\Program Files (x86)\Hewlett-Packard\HP System Event\HPMSGSVC.exe"

Double-click the created task and enable "Run with Highest Privileges".

Yup. I've tried to right click and run it. I ran HPMSGSVC.exe as admin. Also tried the same with send-home.exe. And now I'm confused and lost and don't know what has gone wrong. I've tried restarting. Please help.

@jingyu9575
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jingyu9575 commented May 20, 2019

changed the value of said Application to C:\Program Files (x86)\Hewlett-Packard\Home

It should be the full path with filename C:\Program Files (x86)\Hewlett-Packard\Home\send-home.exe.

@Grokfu
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Grokfu commented May 20, 2019

I tried that as well. It didn't work =(

@jingyu9575
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Things to check:

  • Is HPMSGSVC running?
  • If you rename the 8613 key, pressing OMEN will cause the key to be recreated with default values. What's the default values, and what happens when pressing the key?
  • What happens if you double click the send-home.exe? As Home is simulated, the first item in that window should be selected.

@Grokfu
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Grokfu commented May 22, 2019

Task Manager shows HP Message Service running.
I renamed the folder? to 'rename', restarted, pressed the OMEN button. OMEN button has not worked since I made changes to the registry earlier, or I assume that is the cause. Pressing the button did not recreate the 8613 key/folder in regedit. Pressing the OMEN key produces no response still.
There seems to be no response from double clicking send-home.exe. Running as admin does nothing either, I don't see it in the task manager.
Anyway, thanks for taking the time to answer/help me. I really appreciate it.

@jingyu9575
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jingyu9575 commented May 23, 2019

Pressing the button did not recreate the 8613 key/folder in regedit. Pressing the OMEN key produces no response still.

I'd say the driver is not working. Probably it needs to be reinstalled. Note that by default HPMSGSVC is not started as admin so it does not work in programs that are started as admin. Also, the driver puts the default configuration files in C:\HP\DATA which should not be removed.

I suggest ensuring that the driver is working and the OMEN key has an effect (launching the Command Center or recreating the registry key) before continuing with the remapping.

Here is the driver I used: sp81404

@w3c0929
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w3c0929 commented May 25, 2019

我把软件放到C:\Program Files (x86)\HP\Home\send-home.exe
计算机\HKEY_CURRENT_USER\Software\HP\HP System Event\Bezel Button\8613
任务管理器没显示send-home.exe;
HPMSGSVC.exe有显示;
现在不知道是哪里弄错了

@jingyu9575
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@hedonglin Please move to #4 for discussion in Chinese.

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