Magento 2 advance report not working

[bhautikparmar99]

Preconditions and environment

• Magento version :- 2.4.7-p3
• My Magento version is 2.4.7-p3. When I click on Advanced Reports, the page doesn't load—it just keeps scrolling and nothing appears. Has anyone experienced this issue or knows how to fix it?
  Thanks in advance!

Steps to reproduce

1. Open the admin panel
2. Click on advanced report

Expected result

Open advanced report page

Actual result

contines loading page

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @bhautikparmar99. Thank you for your report.
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• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
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[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
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  Details

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[engcom-November]

Hello @bhautikparmar99 ,

Thank you for your report and collaboration.

We attempted to reproduce the issue on our latest development version but were unable to replicate it. Please find the attached screen recording for your reference.

Advance.Report.mov

Steps to Reproduce:

• Open the admin panel
• Click on advanced report

We followed these steps exactly and did not encounter any issues. Could you please recheck once if the issue persists and let us know if there are any additional steps we might be missing?

As such, we are marking this ticket as "Issue: Needs Update."

Thank you!

[engcom-November]

Hello @bhautikparmar99 ,

Just wanted to follow up and kindly remind you about the above comment.

Thank You!

[bhautikparmar99]

Hello @engcom-November, it's working fine now. I think it's a server configuration issue.

Thank You!

[engcom-November]

Hello @bhautikparmar99 ,

Thank you for your confirmation. Based on your response, we are proceeding to close this ticket.

Thank You again!