Special prices not displayed in 2.4.8 due to hasSpecialPrice() method change in final_price.phtml template

[dstreit0106]

Preconditions and environment

• Magento version: 2.4.8
• Upgrade path: Upgraded from Magento 2.4.6 or earlier
• Environment: Any (development, staging, production)
• Theme: Any theme using default Magento pricing templates
• Product type: All product types with special prices configured
• Special price configuration: Products with valid special prices set via Admin Panel > Catalog > Products > [Product] > Advanced Pricing

Steps to reproduce

1. Upgrade Magento installation from 2.4.6 (or earlier) to 2.4.8
2. Configure a product with a special price in Admin Panel:

• Go to Catalog > Products
• Edit any product
• Click "Advanced Pricing" under Price field
• Set a "Special Price" lower than the regular price
• Save the product

8. View the product on category pages or product listing pages
9. Observe the price display

Expected result

• Special price should be displayed prominently
• Regular price should be shown crossed out or with "Regular Price" label
• Both prices should be visible to indicate the discount to customers

Actual result

• Only the regular price is displayed
• Special price is not shown at all
• No visual indication of any discount or special offer
• The hasSpecialPrice() method returns false even when a valid special price exists

Additional information

Root cause analysis:
The issue stems from changes made to the hasSpecialPrice() method in Magento 2.4.8. The method now uses a performance optimization with special_price_map for product listings, but this map is not properly initialized in many contexts, causing the method to return false even when products have valid special prices.

Code location:

• Affected template: vendor/magento/module-catalog/view/base/templates/product/price/final_price.phtml
• Affected method: hasSpecialPrice() in pricing render blocks

Temporary workaround:
Replace the hasSpecialPrice() check in templates with direct price comparison:
// Instead of: if ($block->hasSpecialPrice()) $displayRegularPrice = $priceModel->getAmount()->getValue(); $displayFinalPrice = $finalPriceModel->getAmount()->getValue(); if ($displayFinalPrice < $displayRegularPrice)

Impact:

• Critical business impact: Special prices/discounts not visible to customers
• Affects sales and marketing strategies
• Reduces conversion rates due to invisible promotions

Release note

Fixed: Special prices are now correctly displayed on product listing and category pages after the pricing performance optimization introduced in 2.4.8. The hasSpecialPrice() method now properly handles cases where the special_price_map is not initialized, ensuring consistent special price visibility across all store contexts.

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @dstreit0106. Thank you for your report.
To speed up processing of this issue, make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce.

• For more details, review the Magento Contributor Assistant documentation.
• Add a comment to assign the issue: @magento I am working on this
• To learn more about issue processing workflow, refer to the Code Contributions.

---

Join Magento Community Engineering Slack and ask your questions in #github channel.
⚠️ According to the Magento Contribution requirements, all issues must go through the Community Contributions Triage process. Community Contributions Triage is a public meeting.
🕙 You can find the schedule on the Magento Community Calendar page.
📞 The triage of issues happens in the queue order. If you want to speed up the delivery of your contribution, join the Community Contributions Triage session to discuss the appropriate ticket.

[m2-assistant]

Hi @engcom-November. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.

[engcom-November]

Hello @dstreit0106,

Thank you for your report and collaboration.

We have reviewed the reported issue and attempted to reproduce it in the both latest 2.4-develop and 2.4.8 both instances.However, we were unable to replicate the issue on our end. Please find the attached screenshot for the reference.

Step to Reproduce

• Upgrade Magento installation from 2.4.6 (or earlier) to 2.4.8
• Configure a product with a special price in Admin Panel:
• Go to Catalog > Products
• Edit any product
• Click "Advanced Pricing" under Price field
• Set a "Special Price" lower than the regular price
• Save the product
• View the product on category pages or product listing pages
• Observe the price display

As we followed the precondition and steps we didn't encounter any issue,Kindly reverify the issue once from your side and let us know if we may have missing anything.

Hence we marking this issue as "Needs Update"

Thank You again!

[engcom-November]

Hello @dstreit0106 ,

Follow up the above comment.

Thank You!

[mc-christian]

Hi @engcom-November

I've noticed the same issue with the hasSpecialPrice() function returning FALSE when there's a Catalog Price Rule or Special Price for bundle products.

The file is located at vendor/magento/module-catalog/Pricing/Render/FinalPriceBox.php hasSpecialPrice() line 161.

[engcom-November]

Hello @mc-christian ,

Thank you for the confirmation.

We tried for the bundle product as well and We have reviewed the reported issue and attempted to reproduce it in the both latest 2.4-develop and 2.4.8 both instances.However, we were unable to replicate the issue on our end. Please find the attached screenshots for the reference.

Thank you!

[mc-christian]

Thanks for reviewing @engcom-November , you're right that we don't see an issue on the frontend.

I'll put it this way; previously the hasSpecialPrice() function would return TRUE when there's Catalog Price Rule or a Special Price for a bundle product (I'm talking about the function itself, you probably won't see on the frontend). However, now in 2.4.8 it returns FALSE.

The commit responsible for this change is: 9a246c6

I'm not sure if this is considered an issue/bug but I'm just letting you know.