First Release of PyConverse library.
Conversational Transcript Analysis using various NLP techniques.
- Emotion identification
- Empathetic statement identification
- Call Segmentation
- Topic identification from call segments
- Compute various types of Speaker attributes:
- linguistic attributes like : word counts/number of words per utterance/negations etc
- Identify periods of silence & interruptions.
- Question identification
- Backchannel identification
- Assess the overall nature of the speaker via linguistic attributes and tell if the Speaker is:
- Talkative, verbally fluent
- Informal/Personal/social
- Goal-oriented or Forward/future-looking/focused on past
- Identify inhibitions