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The background upload task is woken up successfully but doesn't seem to work properly. #3267

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AinzLimuru opened this issue Jan 12, 2025 · 0 comments

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@AinzLimuru
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Steps to reproduce

  1. I use OpenVPN to connect to nextcloud servers, which I have been using for a long time and I have verified that it is functioning properly. I am able to upload on windows and ios with nextcloud client open.
  2. But when uploading on ios in the background, I see that the number of images to upload is only 2 but I actually have a lot of images to upload. Also, these two images are not uploaded successfully, I keep my phone charged, connected to WiFi and OpenVPN, but this morning I found that the folder activity time is 13 hours ago, which means that no images have been uploaded.
    Below is the attached log.

Expected behaviour

The photo is uploaded correctly in the background.

Actual behaviour

The background upload task is woken up but does nothing.

Logs

Personal information has been anonymized.

2025-01-12 00:08:35 [DEBUG] ProcessingTask start handle
2025-01-12 00:38:38 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 00:38:38 [INFO] Account active <my account> https://<my domain>
2025-01-12 00:38:38 [DEBUG] ProcessingTask start handle
2025-01-12 00:38:38 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 00:38:38 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 00:38:38 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 00:38:38 [DEBUG] ProcessingTask completion handle
2025-01-12 01:08:46 [DEBUG] ProcessingTask start handle
2025-01-12 01:38:53 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 01:38:53 [INFO] Account active <my account> https://<my domain>
2025-01-12 01:38:53 [DEBUG] ProcessingTask start handle
2025-01-12 01:38:53 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 01:38:53 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 01:38:54 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 01:38:54 [DEBUG] ProcessingTask completion handle
2025-01-12 02:09:53 [DEBUG] ProcessingTask start handle
2025-01-12 02:40:37 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 02:40:37 [INFO] Account active <my account> https://<my domain>
2025-01-12 02:40:38 [DEBUG] ProcessingTask start handle
2025-01-12 02:40:38 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 02:40:38 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 02:40:38 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 02:40:38 [DEBUG] ProcessingTask completion handle
2025-01-12 03:11:15 [DEBUG] ProcessingTask start handle
2025-01-12 03:41:29 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 03:41:29 [INFO] Account active <my account> https://<my domain>
2025-01-12 03:41:29 [DEBUG] ProcessingTask start handle
2025-01-12 03:41:29 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 03:41:29 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 03:41:29 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 03:41:29 [DEBUG] ProcessingTask completion handle
2025-01-12 04:12:32 [DEBUG] ProcessingTask start handle
2025-01-12 04:43:16 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 04:43:16 [INFO] Account active <my account> https://<my domain>
2025-01-12 04:43:17 [DEBUG] ProcessingTask start handle
2025-01-12 04:43:17 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 04:43:17 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 04:43:17 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 04:43:17 [DEBUG] ProcessingTask completion handle
2025-01-12 05:37:30 [DEBUG] ProcessingTask start handle
2025-01-12 06:07:48 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 06:07:48 [INFO] Account active <my account> https://<my domain>
2025-01-12 06:07:49 [DEBUG] ProcessingTask start handle
2025-01-12 06:07:49 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 06:07:49 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 06:07:49 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 06:07:49 [DEBUG] ProcessingTask completion handle
2025-01-12 06:37:55 [DEBUG] ProcessingTask start handle
2025-01-12 07:08:04 [INFO] Start session with level 1 Nextcloud Hydrogen for iOS 6.2.1.0 © 2024
2025-01-12 07:08:04 [INFO] Account active <my account> https://<my domain>
2025-01-12 07:08:04 [DEBUG] ProcessingTask start handle
2025-01-12 07:08:04 [DEBUG] ProcessingTask disabled auto upload
2025-01-12 07:08:04 Network request started: HEAD https://push-notifications.nextcloud.com
2025-01-12 07:08:04 [DEBUG] ProcessingTask networking process with download: 0 upload: 2
2025-01-12 07:08:04 [DEBUG] ProcessingTask completion handle
2025-01-12 07:38:20 [DEBUG] ProcessingTask start handle

Reasoning or why should it be changed/implemented?

Environment data

iOS version: e.g. iOS 18.1

Nextcloud iOS app version: 6.2.1.0

Server operating system: docker in ubuntu
Web server: nginx

Database: mysql

PHP version: default in the docker image

Nextcloud version: 30.0.2

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