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PlexCleaner doesn't work with Profile Display Names #94

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solstyce9 opened this issue Mar 16, 2022 · 2 comments
Open

PlexCleaner doesn't work with Profile Display Names #94

solstyce9 opened this issue Mar 16, 2022 · 2 comments

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@solstyce9
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solstyce9 commented Mar 16, 2022

I've been a happy user of plexcleaner for the last 2 years or so. Plex recently added a new feature where you can change the display name of your users. Ever since I changed the display name of my wife's profile, plexcleaner no longer deletes her watched General Hospital episodes. I tried switching the user in the config file from her email address to her display name but no luck, as well as generating a new auth token, also no luck. The one thing I haven't tried is removing her edited display name and switching back to her email address.

https://support.plex.tv/articles/edit-profile/

Anyone else seeing this problem?

Win 10 Pro, Plex Web 4.76.1, PMS 1.25.6.5577, Python 3.9.1

@MakoNakor
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Yes, I just ran into this problem.

@solstyce9
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Since my last comment I started saving more than just the last run log, and have noticed that it seems to run correctly intermittently. So a few days of running but not being able to see the show views and clean up views of the given show watched more than 7 days ago, and then it works correctly, repeat. So it still meets my needs of cleaning up watched episodes of a given show, it's just not consistent.

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