Account recovery request

[sr-murthy]

PyPI Username

smurthy

Reason for request

I need to recover access to my PyPI account: I know my password, but cannot provide a TOTP because the TOTP app was erased after a phone factory reset, and the recovery codes are lost (I did generate them and store them in a file, but have lost track of it).

Can you please help?

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @sr-murthy,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

[sr-murthy]

Thanks. Haven't received it yet, so will wait.

[sr-murthy]

Hi @sr-murthy,

I have initiated an account recovery process and an email is being sent to the primary email address associated with your account. Please follow the instructions in that email and reply to it, and we will go from there. Thanks!

@Thespi-Brain I haven't received the recovery email.