Account recovery request

[gujarathisampath]

PyPI Username

sampathdev

Reason for request

Hi! I haven't logged on to PyPI in ages, but when I try to login it's asking for 2fa but I never turned on 2fa and now I'm unable to login as it's asking for 2fa code.

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[Thespi-Brain]

Hi @gujarathisampath,

I took a look into your account and you actually have 2FA enabled in your account. In order to start the account recovery process to reset your 2FA and recovery codes, your account needs to have a valid/active link to a public repo of your project. Unfortunately, when I took a look into your account, there was no such active link.

What I can offer as a workaround is for you to send an email to support@pypi.org confirming your intent to reset your 2FA and recovery codes with a link to this issue (#6946). There will be a 7 day wait period from that email as part of our verification/security policy, after which we will go ahead and reset your account and go from there. Thanks!

[gujarathisampath]

Hi,
Thanks for the update. I’ll email support@pypi.org with a link to issue #6946 to start the 2FA reset process. I understand there will be a 7-day wait.
Appreciate your help!

[Thespi-Brain]

Hi @gujarathisampath,

Thanks for completing the verification process. The verification was successful! Your 2FA has been reset and a password reset has been issued. You should be able to regain access to your account after completing the password reset. Let us know if you have any more issues. Thanks.