Account recovery request

[jayden-lee-sb]

PyPI Username

sendbird-chat

Reason for request

The contractor who was an original maintainer of the package sendbird-platform-sdk left the company as their contract ended, and we lost access to the maintainer's account.
Could you change the primary email address to the new one and reset the password?

• old: james.robertson@sendbird.com
• new: team.platform.api@sendbird.com

Recovery Codes

• I never generated or have lost access to the recovery codes for my account

Code of Conduct

• I agree to follow the PSF Code of Conduct

Acknowledgement

• I understand that it may take a significant amount of time to process my account recovery request.

[jayden-lee-sb]

We submitted a separate request ticket(#6834) earlier, but please feel free to proceed with whichever ticket can be addressed more quickly.

[Thespi-Brain]

Hi @jayden-lee-sb,

Thanks for sending over your preferred email in this issue. However, we do have an account verification as due diligence before we can update your email. So, please contact support@pypi.org with your preferred email address and reference this link (#6956). We will proceed from there. Thanks!

[jayden-lee-sb]

Hi @Thespi-Brain,

Thanks for the instruction. I've just sent an email for account verification(sender: team.platform.api@sendbird.com).
Could you please check?

[jayden-lee-sb]

Hi @Thespi-Brain,
Any updates on the email verification?