From 815272c4a5f576f4bb0a28fa21b6857279eea719 Mon Sep 17 00:00:00 2001 From: Enrique Gonzalez Date: Mon, 30 Jun 2025 08:18:40 -0700 Subject: [PATCH] Update index.mdx --- docs/sla/index.mdx | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/docs/sla/index.mdx b/docs/sla/index.mdx index 6b4b24682..cbc14062f 100644 --- a/docs/sla/index.mdx +++ b/docs/sla/index.mdx @@ -10,7 +10,7 @@ While we always strive to respond to your issues as quickly as possible, our SLA The following policy applies to both our cloud-based (managed instance) and on-premise/self-hosted Sourcegraph customers: -## For enterprise plans +## For Sourcegraph Enterprise & Amp Enterprise Premium plans | Severity level | Description | Response time | Support availability | | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------- | -------------------- | @@ -22,7 +22,7 @@ The following policy applies to both our cloud-based (managed instance) and on-p >NOTE: Premium support with enhanced SLAs can be added to your Enterprise plans as an add-on. Our business hours, defined as Sunday 2 PM PST to Friday 5 PM PST, align with our 24x5 support coverage. -### For Enterprise Starter & Cody Pro plans +### All other paid plans | **Severity level** | **Description** | **Response time** | **Support availability** | | -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------- | --------------------------------------------------- | -------------------- |