Tooltip in SfCartesianChart disappears too soon or never hides when shouldAlwaysShow is true

[klkucaj]

Issue Description:
I'm facing an issue with the tooltip behavior in SfCartesianChart.

• If the mouse remains still, the tooltip disappears after the set duration, even though the cursor is still on the data point.
• If I set shouldAlwaysShow: true, the tooltip stays visible indefinitely, even when the cursor moves outside the chart area.

Expected Behavior:

• The tooltip should remain visible while hovering over a data point.
• It should disappear when moving outside the chart, even if shouldAlwaysShow: true.

Is there a way to achieve this behavior, or is this a limitation of the current implementation?

[natrayansf]

Hi klkucaj,

Query 1: The tooltip should remain visible while hovering over a data point

We have analyzed your query and would like to inform you that the tooltip disappears based on the duration property. This is the expected behavior. You can achieve your requirement by adjusting the duration property in tooltipBehavior to keep the tooltip visible while hovering over a data point. For more details, please refer to our user guidelines.

UG: https://help.syncfusion.com/flutter/cartesian-charts/tooltip

Query 2: It should disappear when moving outside the chart, even if shouldAlwaysShow: true

We have analyzed your query and would like to inform you that when the shouldAlwaysShow property is set to true, the tooltip remains visible even when moving outside the chart. This is the expected behavior.

Regards,
Natrayan

[LavanyaGowtham2021]

Please reopen this ticket, if you need further assistance with this.