Skip to content

Latest commit

 

History

History
48 lines (33 loc) · 3.09 KB

README.md

File metadata and controls

48 lines (33 loc) · 3.09 KB
Raw

TeleCMI

TeleCMI is an innovative cloud telephony provider that helps businesses streamline their customer communications through voice, SMS, WhatsApp, and AI-powered interactions. Initially launched in 2016 with PSTN calling due to India’s VoIP regulations, we now leverage our VNO license to deliver end-to-end VoIP solutions and WebRTC-based services. Beyond traditional phone calls, our platform includes advanced AI capabilities—such as real-time transcription, text-to-speech, and speech-to-text—enabling efficient, omni-channel customer engagement.

We’re continually expanding with products like PIOPIY for AI call handling and Connly AI for multi-channel agent collaboration, all aimed at empowering organizations to connect better and grow faster in India and globally.

Vision Statement

“To be the global leader in AI-powered cloud communication, seamlessly connecting businesses and customers across every channel—voice, SMS, and beyond—enabling transformative interactions and empowering organizations to innovate without borders.”

Key Highlights

  • Global Leadership
    We aim to become the go-to solution for cloud telephony and AI-driven communication in India, the Middle East (especially the UAE and Saudi Arabia), the US, the UK, Singapore, and beyond.
  • AI-Centric Approach
    By integrating real-time transcription, speech analytics, and machine learning, we make interactions smarter and more personalized.
  • Omni-Channel Connectivity
    Our platform unifies voice, SMS, WhatsApp, and other channels, ensuring a seamless customer experience.
  • Borderless Innovation
    We continuously expand our presence and product offerings—like Piopiy and Connly—to foster innovation across the globe.

Mission Statement

“We strive to deliver secure, intelligent, and intuitive communication solutions that help businesses thrive in a digitally connected world. By leveraging cutting-edge telephony, AI-driven insights, and comprehensive omni-channel platforms, we enable exceptional customer experiences, foster efficient collaboration, and unlock new possibilities for growth across India and worldwide.”

Key Highlights

  • Secure & Reliable
    Our platform follows strict data protection standards, ensuring confidentiality and trust.
  • AI-Driven Insights
    Real-time transcription, text-to-speech, speech-to-text, and sentiment analysis help businesses optimize communications.
  • Intuitive Experience
    Easy-to-use interfaces and integrations minimize friction, helping teams adopt new tools quickly and effectively.
  • Empowering Growth
    Whether you’re a startup or an enterprise, our cloud telephony and AI solutions provide the flexibility and scalability you need to expand in a competitive market.

Contact & Support

Thank you for choosing TeleCMI! We look forward to helping you revolutionize your business communication with our cutting-edge, AI-powered telephony solutions.