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Client feedback proposal #4

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MetalMagno Oct 6, 2021
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MetalMagno Oct 6, 2021
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16 changes: 15 additions & 1 deletion README.md
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Expand Up @@ -128,7 +128,21 @@ Examples of communication channels:

### 14. Set the Client Feedback Spreadsheet

**TEMPLATE:** https://docs.google.com/spreadsheets/d/1QkpgUniCL1NhPObehKKKxsy-AOzFiMTKJtR8oEefrGA/edit#gid=0
In order to make easy the way the client provides his feedback, the project manager will do a form with the following questions:
- Platform / App Version (required)
- Task Name (required) (max character count 75)
- Additional Details (Optional)
- Related Images/Videos/Files
- Assigned to: Cobuild team or Pending from the client (Required)

**TEMPLATE:** https://docs.google.com/forms/d/1WAReS3xHJPPZl0ipONBN8sEGY2bbm50Rs_OjggGh5d8/edit?usp=sharing

In order to do the follow up, the form resposes will be saved in the spreedsheet where the project manager will add the following fields:
- Status: In Progress, Done, Backlogged or Icebox

**TEMPLATE:** https://docs.google.com/spreadsheets/d/1SujYa381gjWRN2P4aAjJclURp7b_A6L3mypdWCnnPlk/edit?usp=sharing

In every project update (meeting or email) the client should be updated of the status of the tasks that he created and when it will be done.

### 15. Check Tickets integrity

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