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Troubleshooting

Craig Crosby edited this page Apr 25, 2019 · 1 revision

I try my best to support a broad range of Kanboard Versions, but there are a lot. In the event that you detect an issue, please report it on the issue tracker.

Its possible it is a previous issue that has already been solved, so quickly browse for any related issues that may have already been closed.

The main issues that could arise will be:

  • Folder permission issues
    • plugins folder data folder must have read/write access
  • Database issues
    • Mostly seen with custom Postgress Installs
  • Conflicting plugin
    • There are many plugins out there, if one is overriding a template or controller that Customizer is overriding, that will cause an issue.
    • Report the conflict, since I don't own every plugins repo, it may not be solvable.
  • Incorrect DATA_DIR constant in your config.php for Kanboard

If in doubt, and can't figure it out, please report the issue.

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