This repository contains an assortment of documents that I've created in my technical writing career. In each folder, I've included a README file that provides some context for the included work. The samples included here are from the last 10 years of my career.
I initially became a technical writer because I was always that one person in the office who actually liked writing to explain things. I remained a technical writer over the years because I love learning about new technologies, better ways of doing the same old tasks, and helping people successfully use the products they paid for. I've worked in several different industries, writing a wide variety of content. The one constant in my career has always been looking for new and interesting opportunities to learn and grow.
In every job, I've made developing industry expertise a priority so I can better understand the customers that my writing will serve. During my tenure at Citrix, I was able to establish myself as a tech-focused writer who dives deeply into a given subject and quickly establishes rapport with technical experts. While I try to learn as much as possible about any technology I'm working with, I obviously can't learn or know everything. When I'm missing key information to complete my understanding, I research and find others who are willing to help me. I was also able to develop a reputation as a person who readily embraces change and enjoys being an early adopter, especially when it comes to making the authoring and publishing process more efficient and content-focused.