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Open Ticket is the most advanced & customisable discord ticket bot that you will ever find! You can customise up to 300+ variables! This includes Html Transcripts, Advanced Plugins, Custom Embeds, Questions/Modals, Stats & more!
You're also able to customise every little aspect of the bot! From embeds to transcripts. Open Ticket is also translated in more than 22 Languages! If you need any help, feel free to join our discord server!
⭐️ Help us grow by giving a star! ⭐️
- 🦇 pterodactyl support - Open Ticket works perfect on Pterodactyl based panels! (Download official eggs)
- 💩 no bloat - Your Open Ticket bot doesn't contain any form of bloat or credits!
- 🔒 tested & secure - Open Ticket has been tested by thousands of servers and is very secure!
- 📈 scalable - Open Ticket is made to handle huge servers! (Already tested in servers with 100k members)
- 📄 HTML transcripts - Make use of the most customisable, beautiful and easy-to-use HTML Transcripts!
- ✅ ticket actions - Close, Reopen, Delete, Rename & Move all your tickets!
- 🇬🇧 translation - Open Ticket has been translated in more than 22 languages by our community!
- 🎨 customisation - Open Ticket has been created around customisation, everything can be customised!
- 🖥️ interactions - The bot has full support for Buttons, Dropdowns, Slash Commands and Modals!
- ∞ unlimited - Create an infinite amount of tickets & panels!
- 📝 advanced plugins - Create advanced plugins or use pre-made ones by our community!
- 👥 user management - Add & Remove users from all tickets!
- 📊 detailed stats - Open Ticket has ticket, user & global staticstics available for everyone!
- 🚫 blacklist - Blacklist users to prevent them from creating a ticket!
- ❓ questions - Let users answer questions in a modal before the ticket is created!
- 📦 slash & text - Open Ticket supports both slash & text commands!
- 📥 extra buttons - The bot also supports Reaction Roles & Url Buttons, because why not ¯\(ツ)/¯
- ✨ commands - The bot contains more than 25 commands!
- 💬 reviews - Create & customise your own review system!
- 📢 feedback - Collect feedback & create forms for people to answer!
- 🏷️ tags - Create tags & answer questions automatically using keywords!
- 📝 forms - Create advanced forms and ask people for additional details!
- 🔄 rotating status - Create a rotating bot status & use dynamic variables from the bot!
- 💾 sqlite database - Use an
sqlitedatabase for increased performances! - 🎉 custom embeds - Create your own embeds and use them in your server!
- ⏰ reminders - Create & manage customisable reminders in your server!
- 🎨 customisation - Yep, you heard it right! Even more customisation!
- 😁 And so much more...
Resources might not be accurate yet! (because v4 is still in beta)
A big thanks to all our sponsors! Without them, it wouldn't be possible to create this project!
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| roppl3r | BENZORICH |
|---|
Past Sponsors:
- Download the latest version of Open Ticket on Github.
- Make sure node.js & npm are installed using
node -v(minimumv18).- Install any required dependencies using
npm install.- Configure the bot in the
./config/directory.- Start the bot using
npm startornode index.js
- The bot will let you know any existing config errors.
- Fix these errors and restart the bot.
- Enjoy using Open Ticket!
Download all plugins in our Official Plugin Repository!
ot-sqlite-database,ot-migrate-v3,ot-reviews,ot-feedback,ot-tags
| Name | Category | Description |
|---|---|---|
example-plugin |
📄 Example | This is just an example plugin for people that want to create their own plugin. |
example-command |
📄 Example | Sample custom command using the Open Discord system. |
ot-jump-to-top |
📢 Command | Add a simple command to jump to the top of the ticket. |
ot-kill-switch |
📢 Command | Temporarily disable the ticket system using a kill switch. |
ot-hosting-status |
📢 Command | A simple command to send hosting status updates to a channel. |
ot-shutdown |
📢 Command | A simple command to turn off the bot from a slash command (server & bot owner only). |
ot-sqlite-database |
⚙️ Utility | With this plugin, the database will be an SQLite file. It's a must-have for large servers! |
ot-no-slash-clear |
⚙️ Utility | Disable the automatic removal of slash commands that aren't used by Open Ticket. |
ot-migrate-v3 |
⚙️ Utility | Use this plugin to migrate all tickets from Open Ticket v3 to v4. |
ot-ticket-message-extras |
🎨 Customisation | A plugin which adds a few little features to the ticket message. |
ot-rename-keep-prefix |
🎨 Customisation | Simple plugin to keep the channel prefix when using the /rename command. |
ot-customise-buttons |
🎨 Customisation | Customise almost all built-in buttons. This includes the claim, reopen, close & delete buttons. |
ot-ephemeral-messages |
🎨 Customisation | Customise for every messages if it needs to be ephemeral or not. |
ot-footers |
🎨 Customisation | A simple plugin to add footers in all Open Ticket embeds. |
ot-alt-detector |
💼 Management | Use the discord-alt-detector npm package by DJdj Development in your ticket bot. |
ot-embeds |
💼 Management | Create custom premade embeds in the config or use the command to create one from scratch. |
ot-move-actions |
💼 Management | Automatically unclaim/unpin a ticket when it's moved using /move. |
ot-reviews |
💼 Management | Review system for Open Ticket! It is very customisable and has lots of features. |
ot-tags |
💼 Management | Use tags to quickly reply with a pre-existing text. |
ot-better-status |
🤖 Client | An advanced status plugin to rotate between states. It also allows for the use of variables. |
| Name | Author | Category | Description |
|---|---|---|---|
ot-config-reload |
guillee.3 | ⚙️ Utility | This plugin adds a new command that allows reloading the Open Ticket config files without the need for a restart. |
ot-ticket-forms |
guillee.3 | 💼 Management | An advanced forms plugin for Open Ticket. |
ot-feedback |
an_developer | 💼 Management | A plugin to gather feedback of your support service. |
ot-assign-role |
rapid.fast | 💼 Management | This plugin assigns a predefined role to a user upon creating a ticket. |
ot-volume-warning |
guillee.3 | 💼 Management | Alerts ticket creators when too many tickets are open, indicating possible response delays. |
od-reminders |
guillee.3 | 💼 Management | Set reminders that will be sent to a channel every specified time. |
ot-translate-cmds |
guillee.3 | 🤖 Client | Translate all built-in command names, descriptions & options. |
- 📄 Example - These plugins serve as an example or starting template.
- 📢 Command - These plugins add new commands to the bot.
- ⚙️ Utility - These plugins help with backend & systems. You won't notice it in discord itself.
- 🎨 Customisation - These plugins help you customise the bot even further.
- 💼 Management - These plugins add features that help you manage your server.
- 🤖 Client - These plugins add features affecting the discord client or bot itself.
This is the main team working on Open Ticket. Don't forget to check their profiles!
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 |
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| 💻 DJj123dj | 💬 Sanke | 💬 DevBack |
|---|
| Language | Maintainer (discord name) | Status |
|---|---|---|
| 🇬🇧 English | djj123dj | 🟢 Up To Date |
| 🇳🇱 Dutch | djj123dj | 🟢 Up To Date |
| 🇩🇪 German | benzorich | 🟢 Up To Date |
| 🇪🇸 Spanish | redactado & josuens | 🟢 Up To Date |
| 🇵🇹 Portuguese | quiradon | 🟢 Up To Date |
| ❓ Catalan | guillee3 | 🟢 Up To Date |
| 🇨🇿 Czech | spyeye_ | 🟢 Up To Date |
| 🇭🇺 Hungarian | kornel0706 | 🟢 Up To Date |
| 🇷🇴 Romanian | sankedev | 🟢 Up To Date |
| 🇺🇦 Ukrainian | anderskiy | 🟢 Up To Date |
| 🇮🇩 Indonesian | erxg | 🟢 Up To Date |
| 🇮🇹 Italian | fraden1mvp. | 🟢 Up To Date |
| 🇩🇰 Danish | the_gamer | 🟢 Up To Date |
| 🇹🇭 Thai | modshd | 🟢 Up To Date |
| 🇹🇷 Turkish | palestinian | 🟢 Up To Date |
| 🇫🇷 French | guillee.3 | 🟢 Up To Date |
| 🇦🇪 Arabic | palestinian | 🟢 Up To Date |
| 🇮🇳 Hindi | an_developer | 🟢 Up To Date |
| 🇱🇹 Lithuanian | tsgindrius | 🟢 Up To Date |
| 🇵🇱 Polish | danoglez | 🟢 Up To Date |
| 🇪🇪 Estonian | iamnotmega | 🔵 Up To Date (ChatGPT) |
| 🇫🇮 Finnish | iamnotmega | 🔵 Up To Date (ChatGPT) |
| 🇷🇺 Russian | / | 🔴 Missing |
| 🇳🇴 Norwegian | / | 🔴 Missing |
| 🇱🇻 Latvian | / | 🔴 Missing |
| 🇯🇵 Japanese | / | 🔴 Missing |
| 🇰🇷 Korean | / | 🔴 Missing |
| 🇨🇳 Simplified Chinese | / | 🔴 Missing |
| 🇨🇳 Traditional Chinese | / | 🔴 Missing |
| 🇸🇪 Swedish | / | 🔴 Missing |
| 🇻🇳 Vietnamese | / | 🔴 Missing |
| 🇸🇮 Slovenian | / | 🔴 Missing |
| 🇬🇷 Greek | / | 🔴 Missing |
| ❓ Kurdish | / | 🔴 Missing |
| ❓ Persian | / | 🔴 Missing |
Please help us grow by giving a star! It would help us a lot!
README.md
changelog - documentation - tutorial - website - discord - license
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