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Allow marking customer/conversation as "priority" from chat widget config
enhancement
New feature or request
#827
opened May 7, 2021 by
reichert621
Crafted messages on the client can be made to look like Agent's
bug
Something isn't working
#824
opened May 7, 2021 by
lucasavila00
Starting conversations programatically
enhancement
New feature or request
#822
opened May 6, 2021 by
lucasavila00
See number of messages per customer in reporting page
enhancement
New feature or request
#821
opened May 6, 2021 by
cheeseblubber
Remove the edit button in https://app.papercups.io/account/profile
enhancement
New feature or request
need design
#820
opened May 6, 2021 by
cheeseblubber
Sign up should land on getting started to minimize a click
enhancement
New feature or request
#805
opened May 4, 2021 by
cheeseblubber
On hover clickable links should turn have a visual indicator that its clickable
enhancement
New feature or request
#801
opened Apr 30, 2021 by
cheeseblubber
Make it obvious that customer details is clickable in conversations page
enhancement
New feature or request
#800
opened Apr 29, 2021 by
cheeseblubber
Some queries on the customer details page are weirdly slow
bug
Something isn't working
#780
opened Apr 23, 2021 by
reichert621
Complete feedback flow
enhancement
New feature or request
placeholder
#777
opened Apr 23, 2021 by
cheeseblubber
Change color of notes to be white on https://app.papercups.io/customers/ page
enhancement
New feature or request
#776
opened Apr 23, 2021 by
cheeseblubber
Integrate with Segment
enhancement
New feature or request
needs more info
#775
opened Apr 23, 2021 by
cheeseblubber
ConversationReply enabled by CONVERSATION_REPLY_EMAILS_ENABLED isn't working
bug
Something isn't working
#767
opened Apr 22, 2021 by
fullpwemium
Markdown rendering in chat messages don't properly render h1 tags
bug
Something isn't working
#758
opened Apr 20, 2021 by
rhonsby
As a Product Manager I want to be able to forward an email thread to Papercups
manage-feedback
#752
opened Apr 19, 2021 by
cheeseblubber
Support SMTP instead of Mailgun for email notifications and transactional emails
enhancement
New feature or request
#748
opened Apr 19, 2021 by
cheeseblubber
Show that agents are online if they are active in Slack
enhancement
New feature or request
#741
opened Apr 15, 2021 by
reichert621
Fix socket disconnections in dashboard
bug
Something isn't working
#719
opened Apr 6, 2021 by
reichert621
Unauthorized users can delete integrations
bug
Something isn't working
#712
opened Apr 6, 2021 by
a8t
Navigating from customer details page to a conversation requires two back navigations to go back to the customer details page
bug
Something isn't working
#711
opened Apr 5, 2021 by
rhonsby
View response/resolution metrics by date range
backend
elixir
enhancement
New feature or request
frontend
#704
opened Apr 2, 2021 by
reichert621
Support file uploads with Mattermost integration
enhancement
New feature or request
#699
opened Apr 1, 2021 by
cheeseblubber
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Updated in the last three days: updated:>2025-02-07.