craft better messaging for stale and locked issues

rebekahanne · Apr 13, 2018 · 99b72b7 · 99b72b7
1 parent 0fd62b4
commit 99b72b7
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diff --git a/.github/lock.yml b/.github/lock.yml
@@ -4,9 +4,15 @@
 daysUntilLock: 120
 # Comment to post before locking. Set to `false` to disable
 lockComment: >
-  This thread has been automatically locked because it has not had recent
-  activity. Please open a new issue for related bugs and link to relevant
-  comments in this thread.
+  Howdy! I'm 🔓🤖!
+
+  In order to keep information timely (based on the most recent release), we want
+  all activity to be added to either new issues or open issues and PRs. In service
+  to that goal, I, the lock bot close inactive closed issues when they haven't had
+  activity in 120 days.
+
+  Feel free to open a new issue for related bugs and link to relevant comments from
+  this thread.
 # Issues or pull requests with these labels will not be locked
 exemptLabels:
   - no-locking

diff --git a/.github/stale.yml b/.github/stale.yml
@@ -10,8 +10,22 @@ exemptLabels:
 staleLabel: stale
 # Comment to post when marking an issue as stale. Set to `false` to disable
 markComment: >
-  This issue has been automatically marked as stale because it has not had
-  recent activity. It will be closed if no further activity occurs. Thank you
-  for your contributions.
+  This issue hasn't had any activity on it in the last 90 days. Unfortunately we don't
+  get around to dealing with every issue that is opened. Instead of leaving issues
+  open we're seeking to be transparent by closing issues that aren't being prioritized.
+  If no other activity happens on this issue in one week, it will be closed.
+
+  It's more than likely that just by me posting about this, the maintainers will take a
+  closer look at these long forgotten issues to help evaluate what to do next.
+
+  If you would like to see this issue get prioritized over others, there are multiple
+  avenues 🗓:
+
+    * Ask how you can help with this issue 👩🏿‍💻👨🏻‍💻
+    * Help solve other issues the team is currently working on 👨🏾‍💻👩🏼‍💻
+    * [Donate to nteract](https://www.flipcause.com/secure/cause_pdetails/MTA5ODg=) so we can support developers to work on these features and bugs more regularly 💰🕐
+
+  Thank you!
+
 # Comment to post when closing a stale issue. Set to `false` to disable
 closeComment: false