Hi there, I'm Hossein! 👋

About Me

• 📧 Email: [email protected]
• 🌍 Location: Tehran, Iran
• 📅 Date of Birth: August 31, 1996

Education

Amirkabir University of Technology, Tehran, Iran

• MBA in Marketing, M.S. (Sep 2023)
  • GPA: 3.48/4.00
  • Selected Coursework: Marketing Management, Marketing Strategy, Strategic Management, Management Decision, Economics, Accounting, Marketing Research, Operation Management, Financial Management, Human Resource Management

Sharif University of Technology, Tehran, Iran

• B.S. in Petroleum Engineering (Sep 2020)
  • GPA: 3.2/4.00
  • Selected Coursework: Python Programming, Statistics, Project Management, Linear Algebra, Numerical calculations

Main Researches

Impact of Discounts on Customer Churn in Online Retailing

• Objectives: Investigated the correlation between promotional discount strategies and customer churn rates in a major online FMCG retail.
• Methodology: Python Spark library, Kmeans Clustering, Feature Engineering
• Findings: U-shaped correlation observed between churn rates and discount levels.

Value Network Analysis in Corporate Ecosystems: A Multilayered Approach

• Objectives: Examined the impact of various network relationships on the net worth of corporations within a corporate ecosystem.
• Methodology: Python Text mining Beautiful Soup, Linear Regression, Framework Development, Multilayer Network Analysis, Graph Analysis Neo4j
• Findings: Multilayered network analysis highlighted the multi-dimensional nature of value flows.

Employee Engagement Framework

• Objectives: Devised a comprehensive framework for measuring and analyzing employee engagement.
• Methodology: Literature Review, Framework Development, Data Collection
• Findings: Holistic Understanding, Diverse Dimensions, Adaptability

Work Experience

Dept. of Marketing, Tapsi (Digital Ride-Sharing Platform), Tehran, Iran

• CX Analyst (May 2023 - Present)
  • Develops and leads customer experience strategies.
  • Analyzes complex data to drive decisions.
  • Aligns business goals with customer-centric initiatives.

Dept. of Data Science, Golrang (Retail Company), Tehran, Iran

• Product Creativity Head (Sep 2022 - May 2023)
  • Oversees the ideation and conceptualization of innovative data and AI products.
  • Balances tech design with innovation, optimizing user engagement and market challenges.

... (Continue with other work experiences)

Certificates

• Process Mining Course - Sharif University Of Technology (2023/03)
• ISO 56002 - Innovation Management (2022/10)
• Design Thinking - Online MIT Course (2023/01)

Technical Skills

• Programming Skills: Python (Pandas, Spark, ...), R
• Database Skills: SQL, MySQL
• Tools: Excel, PowerPoint, Word, Power BI
• Other Tools: Design Thinking, Adobe Family And Figma, Optimization, Statistics

Research Interests

• Marketing Data Analytics
• Behavioral Insights
• Predictive Analytics
• Business Quantification
• Business Optimization
• Network Dynamics